Who are we?
Smartsys was founded in 2008 and is part of the Cronos Group. In this group, +400 smaller and larger companies share the knowledge of no less than 5,000 ICT professionals. From this, Smartsys draws the best possible expertise to support Flemish SMEs.
What do we have to offer for Medior Support Engineer ?
Not only do we focus on your training and development. Our employees are eager to share their years of accumulated knowledge with new people and are eager to learn from you. Besides a competitive salary and other fringe benefits, we offer you a pleasant working environment where you can work on your own future.
What can you bring to the table?
You have at least 1 year of relevant experience in an IT-support environment or you can prove that you are the right candidate because of your education and interest in IT.
You are communicative and have a customer-oriented attitude
You are analytical: the knowledge of the assigned applications, products or technology domains is used to carry out operational tasks independently. Understands problems in a short period of time. Analyses, with a minimum of information, the reported incidents. Knows the correct impact of a reported incident, solves it himself or assigns it to the right party.
You are a flexible team player, who is helpful and stress resistant and a positive personality
You have a very good general knowledge of IT (Windows OS, Office, basic networks, tcp/ip, switches, basic server management, active directory, .......)